When we were considering moving to Folsom from the Bay Area, a friend referred us to Sean – and we are so glad he did. At the time, we thought we were “just looking for a realtor” – someone who could show us some homes and possibly help us purchase one. But Sean and his team at Palmer Real Estate went above and beyond every step of the way, answering our many questions and advocating for us throughout the entire process. When we had a glitch selling our home in the Bay Area (with another realtor), Sean even agreed to step in, making sure the sale was handled properly. Sean always responded to our calls and emails promptly, and handled both the sale of our home in the Bay Area and purchase of our home in Folsom with the utmost integrity. And he continued to be an advocate for us even after both deals were done! When we moved into our new home and discovered the air conditioning wasn’t working properly and the home warranty company initially denied the repair, Sean called his rep at the company on our behalf (even though he was on vacation abroad!) and got the repair covered. We know Sean and his team have numerous clients at any given time, but they always made us feel like we were a top priority.